
61200305L1-1 ATLAS 550 User Manual E-1
Appendix E
Troubleshooting
Modules seated improperly, module failure
Remove all modules and cycle power to the unit. If self test still fails, call
TechnicalSupportandreporttheresults.Iftheselftestnowpasses,re-insert
modules one at a time, running the self test after installing each module.
When an installed module causes the self test to fail, note it and report re-
sults to Technical Support (see last page of this manual).
Selected Timing Source is not present or clock is out of toler-
ance
• Verify that system timing is correctly configured for the desired clock.
• Verify that the interface cable to clock source is present.
• Temporarily configure the system to operate off of internal timing. Ver-
ifythatthesystemcanlocktothisclock.
Max Telnet sessions set to 0, IP address of ATLAS 550 does not
match remote host IP address
• Verify that the Ethernet connection is in place, check IP addresses pro-
grammedinATLAS550andintheTelnetclient,verifythatsessiontime-
outvalueisnotsettoolow.
• Verify the link is up via the Ethernet LED.
Power-up Self Test Fails
System Timing Source Unlocked
(Displayed on Terminal Interface, “System Status”)
Cannot establish Telnet session with ATLAS 550
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